Privacy Policy

This privacy policy explains how Hope International Film Festival (HIFF) collects, uses, and protects your personal information when you visit our website. By using our website, you agree to this privacy policy and consent to our data practices.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information is any information that can identify you as an individual, such as your name, email address, phone number, postal address, or credit card details. We collect personal information from you when:

– Registering for an account on our website
– Subscribing to our newsletter or mailing list
– Contacting us via email, phone, or social media
– Participating in our surveys, contests, or promotions
– Submitting your film or screenplay to our festival

Non-personal information is any information that cannot identify you as an individual, such as your IP address, browser type, device type, operating system, location, or browsing behavior. We collect non-personal information from you when:

– Visiting or navigating our website
– Clicking on our ads or links
– Interacting with our social media pages

We also use cookies and other tracking technologies to collect non-personal information from you. Cookies are small files that are stored on your device when you visit a website. They help us improve our website functionality, performance, and user experience. You can disable cookies in your browser settings, but this may affect some features of our website.

How do we use your information?

We use your personal information to:

– Provide you with the services and products you request
– Process your payments and transactions
– Communicate with you about your account, orders, or inquiries
– Send you newsletters, updates, offers, or invitations that may interest you
– Respond to your feedback, comments, or complaints
– Administer our surveys, contests, or promotions
– Evaluate your film or screenplay submissions
– Comply with legal obligations or enforce our terms and conditions

We use your non-personal information to:

– Analyze and monitor our website traffic and performance
– Improve our website design, content, and functionality
– Customize our website according to your preferences and interests
– Deliver relevant and targeted ads or content to you
– Measure the effectiveness of our marketing campaigns

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other security technologies to safeguard your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

How long do we keep your information?

We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required by law.